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Lenovo ThinkPad Helix Tablet Manual and Troubleshooting

If you are owner of Lenovo ThinkPad Helix Tablet and there is a problem on the tablet, then you must try read Lenovo ThinkPad Helix Tablet Manual. You can find about Troubleshooting problems on page 65 chapter 8.

The Lenovo ThinkPad Helix is powered by Intel® Core™ i3, i5, or i7 ULV processor. It's run on Microsoft® Windows 8 (64-bit) operating system with 4 GB of RAM. For connetivity support GPS, Blueooth 4.0, NFC, Wireless LAN / WAN. There are 128GB, 180GB, and 256 GB (depending on the model).
Lenovo ThinkPad Helix Tablet

This Lenovo ThinkPad Helix user manual has been published by It's support in english language. It has 86 pages and devided into 9 section. The user guide contains reference information such as tablet layout, accessories, Initial setup instructions, Using the multi-touch screen, Using the Tablet Digitizer Pen, Using the keyboard dock, Using the cameras, Using the GPS satellite receiver.

Then about Installing and removing the SIM card, Connecting to a Wi-Fi network, using bluetooth, NFC, Attaching a mechanical lock, Setting the security chip, Protecting data against viruses, Resetting your tablet to the factory default settings, Installing device drivers, Updating your system UEFI BIOS, Care and maintenance.

Othe important information such as about Diagnosing problems, torubleshooting, Recovering from a severe software problem, and more.

Lenovo ThinkPad Helix Tablet Troubleshooting:
  • Unable to connect to the wireless network
  • The multi-touch screen responds slowly or improperly
  • The battery does not charge correctly
  • Unable to turn the tablet on
  • The audio quality is poor or there is no sound output
  • A song, video, or other media file cannot be played
  • A connection is not established when you connect the tablet to a computer
  • Bluetooth deviced cannot be located
  • Error messages
  • My screen keeps blanking when I do not want it to
  • When I turn on the tablet, nothing is displayed on the screen and the tablet does not beep while starting up
  • When I turn on the tablet, only a white cursor is displayed on a blank screen
  • My screen goes blank while the tablet is on

Lenovo ThinkPad Helix Tablet Error Messages:
  • Message: 0177: Bad SVP data, stop POST task. Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board should be replaced. Have the tablet serviced.
  • Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup. Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check Security settings, and restart the system. If you still have a problem, have the tablet serviced.
  • Message: 0187: EAIA data access error. Solution: The access to EEPROM is failed. Have the tablet serviced.
  • Message: 0188: Invalid RFID Serialization Information Area. Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the tablet serviced.
  • Message: 0189: Invalid RFID configuration information area. Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced, and the UUID needs to be reinstalled. Have the tablet serviced.
  • Message: 0190: Critical low-battery error. Solution: The tablet turned off, because the battery is low. Connect the ac power adapter to the tablet and charge the battery.
  • Message: 0191: System Security - Invalid remote change requested. Solution: The system configuration change has failed. Confirm the operation and try again. To clear the error, enter the ThinkPad Setup.
  • Message: 0199: System Security - Security password retry count exceeded. Solution: This message is displayed if you enter a wrong supervisor password more than three times. Confirm the supervisor password and try again. To clear the error, enter the ThinkPad Setup.
  • Message: 2200: Machine Type and Serial Number are invalid. Solution: Machine Type and Serial Number are invalid. Have the tablet serviced.
  • Message: 2201: Machine UUID is invalid. Solution: Machine UUID is invalid. Have the tablet serviced
Table of content for Lenovo ThinkPad Helix Tablet User Guide / Manual:
  • Chapter 1. Product overview
  • Chapter 2. Using your tablet
  • Chapter 3. Wireless networks and devices
  • Chapter 4. Security
  • Chapter 5. Recovery overview
  • Chapter 6. Advanced configuration
  • Chapter 7. You and your table
  • Chapter 8. Troubleshooting problems 
  • Chapter 9. Getting support
  • Appendix A. Regulatory information
  • Appendix B. Environmental, recycling, and disposal information
  • Appendix C. Restriction of Hazardous Substances Directive (RoHS) 
  • Appendix D. ENERGY STAR model information
  • Appendix E. Notices
Download the Lenovo ThinkPad Helix Tablet Manual / User Guide and Troubleshooting here

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